What does an Advertising Sales Agent do?

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What is an Advertising Sales Agent?

Advertising sales agents sell advertising space to businesses and individuals. They contact potential clients, make sales presentations, and maintain client accounts. They often work under pressure to meet sales quotas. They work in a range of industries, including advertising agencies, radio, television and internet publishing.

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What does an Advertising Sales Agent do?

Advertising sales agents generally do the following:

  • Locate and contact potential clients to offer advertising services
  • Explain to clients how specific types of advertising will help promote their products or services in the most effective way possible
  • Provide clients with estimates of the costs of advertising products or services
  • Process all correspondence and paperwork related to accounts
  • Prepare and deliver sales presentations to new and existing clients
  • Inform clients of available options for advertising art, formats, or features and provide samples
  • Deliver advertising or illustration proofs to clients for approval
  • Prepare promotional plans, sales literature, media kits, and sales contracts
  • Recommend appropriate sizes and formats for advertising

Most advertising sales agents work outside the office occasionally, calling on clients and prospective clients at their places of business. Some may make telephone sales calls as well—calling prospects, attempting to sell the media firm's advertising space or time, and arranging follow-up appointments with interested prospects.

A critical part of building relationships with clients is learning about their needs. Before the first meeting with a client, a sales agent gathers background information on the client's products, current clients, prospective clients, and the geographic area of the target market.

The sales agent then meets with the client to explain how specific types of advertising will help promote the client's products or services most effectively. If a client wishes to proceed, the advertising sales agent prepares an advertising proposal to present to the client. The proposal may include an overview of the advertising medium to be used, sample advertisements, and cost estimates for the project.

How to become an Advertising Sales Agent

Although a high school diploma is typically enough for an entry-level advertising sales position, some employers prefer applicants with a bachelor’s degree. Courses in marketing, communications, business, and advertising are helpful. Proven sales success and communication ability are essential. For those who have a proven record of successfully selling other products, educational requirements are not likely to be strict.

Most training takes place on the job and can be either formal or informal. In most cases, an experienced sales manager instructs a newly hired advertising sales agent who lacks sales experience. In this one-on-one environment, supervisors typically coach new hires and observe them as they make sales calls and contact clients. Supervisors then advise the new hires on ways to improve their interaction with clients. Employers may bring in consultants to lead formal training sessions when agents sell to a specialized market segment, such as automotive dealers or real estate professionals.

What is the workplace of an Advertising Sales Agent like?

Selling can be stressful because income and job security depend directly on agents' ability to keep and expand their client base. Companies generally set monthly sales quotas and place considerable pressure on advertising sales agents to meet those quotas.

Getting new accounts is an important part of the job, and agents may spend much of their time travelling to and visiting prospective advertisers and maintaining relationships with current clients. Sales agents also may work in their employer's offices and handle sales for walk-in clients or for those who telephone the firm to ask about advertising.