The workplace of hearing officers is often that of an informal courtroom. The officer has their own office from which they work, reviewing cases and evidence, and making hearing decisions. Very rarely will hearing officers be required to visit agencies or other locations, but this is possible.

The majority of the work done by hearing officers takes place in an office environment. They are seated for much of the day while they listen to hearings and make decisions based on the evidence of the case they are reviewing at the time.

As part of their day-to-day job, hearing officers may do some computer work as they formulate written decisions and review electronic evidence. Most of the day is spent working alone in their office, other than the times that are spent in hearings.