Receptionists generally need a high school diploma or its equivalent. Most receive their training on the job. They learn how to operate the telephone system and computers and learn the proper procedures for greeting visitors. While many of these skills can be learned quickly, those who give information to the public or customers may need several weeks to learn details about the organization.
Employers often look for applicants who know spreadsheets, word processing software, or other industry-specific software applications. Some employers may prefer applicants who have some formal office education or training.