Although receptionists work in almost every industry, many are concentrated in healthcare and social assistance, including physicians' offices, hospitals, and nursing homes. Receptionists who greet customers and visitors usually work in areas that are highly visible, clean, well-lit, and relatively quiet.
The work that some receptionists do may be tiring, repetitious, and stressful as they may spend all day answering continually ringing telephones and sometimes encounter difficult or irate callers.
Although most receptionists work full time, about 30% worked part time in 2010. Some receptionists, including those who work in hospitals and nursing homes, may have to work evenings and weekends.