Jillian Beane

Jillian Beane was an Administrative Assistant

Jillians rating: A lowly 2/5

I have only been an administrative assistant in higher education settings. I enjoyed the pay and the increase in responsibility. However, when I wanted to learn or do more, I couldn't because being an administrative assistant became a restrictive box. I couldn't learn how to do payroll or budgeting because HR says I need to be on the management level. I couldn't join interdepartmental planning groups because part of being an administrative assistant meant manning the front desk. While all of my direct supervisors relied on me heavily because I was quick, reliable, and had no problem with doing what needed to be done to get a project completed, in the long run, the boredom made me visibly sad. For me, the downside of working in higher education is the end of each semester. I lose student interactive and my amount of work dwindles to nothing. I don't like being idle or bored.

Jillian Beane was a Receptionist

Jillians rating: A pleasant 4/5

I, alone, was the defensive line for my office. I saw and spoke with people all day. I diffused situations, gave directors a heads up about things I overheard in the lobby, and helped clients put their best foot forward. I thoroughly enjoyed all of the interaction. The only downside was when there were no people to see or talk to.

Jillian Beane was a Customer Service Representative

Jillians rating: A lowly 2/5

I worked in a call center. I liked the part where I resolved a customer's problem. I didn't like the internal politics or the nonsense I had to peddle to customers. I didn't like having to get off the phone because the clock was ticking, even when a supervisor knew the issue wasn't resolved. I didn't like that the only time I could talk to my co-workers was before or after work and during lunch.

Career Recommendations

Explorer Persona

Jillian is an Explorer

Explorers are naturally inquisitive people with a social side. They spend a lot of time in their minds investigating ideas. They tend to be observant and analytical. Though they are very mind-oriented people, they also enjoy team work when the time is right. Explorers spend time creating insights and new ways of expressing ideas, and love to share their findings with others.

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