31k
Avg US Salary
12.6%
Growth
3.0/5
Rating
2362k
Employment
H.S. High School
Education

How much does a Customer Service Representative make in the United States?

Average Customer Service Representative Hourly Wage in the United States

Customer Service Representatives earn a median hourly wage of $15.00. Hourly wages typically start from $9.55 and go up to $24.82.

Average Customer Service Representative Yearly Salary in the United States

Customer Service Representatives earn a median salary of $31,200 per year. Salaries typically start from $19,860 and go up to $51,630.

These numbers may vary depending on several factors, like level of education, amount of experience, industry, company size and location.

Learn more about the Customer Service Representative job market for salaries of real jobs in your area.

How to Become a Customer Service Representative

Interested in becoming a customer service representative? Here are your next steps.

  1. Take the Sokanu Career Test

    Would you make a good customer service representative? Sokanu's free assessment reveals how compatible you are with a career across 5 dimensions!

    Take the free career test
  2. Get the Education

    A high school education is required to be a Customer Service Representative.

  3. Get Hired

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    View all jobs →

    Would you like to post jobs on this career? Find the best candidates using Sokanu's new psychometric job platform. Visit employers.sokanu.com today.

Customer Service Representative Earnings by Seniority

Top End Customer Service Representative Earnings

The highest earning Customer Service Representatives in the United States earn:

$24.82
an hour
$51,630
per year
Senior Customer Service Representative Earnings

Senior Customer Service Representatives in the United States earn:

$19.22
an hour
$39,970
per year
Experienced Customer Service Representative Earnings

Experienced Customer Service Representatives in the United States earn:

$15.00
an hour
$31,200
per year
Junior Customer Service Representative Earnings

Junior Customer Service Representatives in the United States earn:

$11.84
an hour
$24,620
per year
Starting Customer Service Representative Earnings

Starting Customer Service Representatives in the United States earn:

$9.55
an hour
$19,860
per year

Approximate values based on highest and lowest earning segments.

Find your perfect career

Would you make a good customer service representative? Sokanu's free assessment reveals how compatible you are with a career across 5 dimensions!

Take the free career test

Customer Service Representative salary comparison

Customer Service Representatives earn less than 71% percent of Services careers. Customer Service Representative salaries are in the bottom 80% of all careers in the United States.

Freight and Cargo Inspector Salary $69k
Librarian Salary $56k
Insurance Sales Agent Salary $48k
Flight Attendant Salary $42k
Hazardous Materials Removal Worker Salary $38k
Garbage Collector Salary $33k
Customer Service Representative Salary $31k
Concierge Salary $28k
Taxi Driver Salary $23k
Food Server Salary $18k

Historical salary for Customer Service Representatives in the United States

Customer Service Representative salary by state

Click on a state to learn more

State Hourly Wage Annual Salary Rank
Customer Service Representative Salary in District of Columbia $18.33 $38,120 # 1
Customer Service Representative Salary in Massachusetts $18.21 $37,870 # 2
Customer Service Representative Salary in California $17.66 $36,730 # 3
Customer Service Representative Salary in Connecticut $17.96 $37,360 # 4
Customer Service Representative Salary in New York $17.04 $35,440 # 5
Customer Service Representative Salary in New Jersey $17.16 $35,700 # 6
Customer Service Representative Salary in New Hampshire $16.90 $35,160 # 7
Customer Service Representative Salary in Minnesota $16.90 $35,150 # 8
Customer Service Representative Salary in Alaska $16.79 $34,920 # 9
Customer Service Representative Salary in Illinois $16.27 $33,850 # 10
Customer Service Representative Salary in Washington $16.81 $34,960 # 11
Customer Service Representative Salary in Delaware $16.48 $34,280 # 12
Customer Service Representative Salary in Rhode Island $16.69 $34,700 # 13
Customer Service Representative Salary in Hawaii $16.23 $33,770 # 14
Customer Service Representative Salary in Maryland $16.03 $33,340 # 15
Customer Service Representative Salary in Pennsylvania $15.47 $32,190 # 16
Customer Service Representative Salary in Oregon $15.84 $32,940 # 17
Customer Service Representative Salary in Wisconsin $15.61 $32,470 # 18
Customer Service Representative Salary in Indiana $14.90 $30,990 # 19
Customer Service Representative Salary in Georgia $15.22 $31,660 # 20
Customer Service Representative Salary in Colorado $14.90 $30,990 # 21
Customer Service Representative Salary in Vermont $14.85 $30,880 # 22
Customer Service Representative Salary in Virginia $15.02 $31,230 # 23
Customer Service Representative Salary in Ohio $14.62 $30,410 # 24
Customer Service Representative Salary in Maine $14.85 $30,890 # 25
Customer Service Representative Salary in Nevada $14.43 $30,010 # 26
Customer Service Representative Salary in Missouri $14.60 $30,370 # 27
Customer Service Representative Salary in Kansas $14.65 $30,480 # 28
Customer Service Representative Salary in Michigan $14.45 $30,050 # 29
Customer Service Representative Salary in North Carolina $14.58 $30,330 # 30
Customer Service Representative Salary in North Dakota $14.20 $29,530 # 31
Customer Service Representative Salary in Arizona $14.57 $30,310 # 32
Customer Service Representative Salary in Iowa $14.50 $30,160 # 33
Customer Service Representative Salary in Texas $13.91 $28,940 # 34
Customer Service Representative Salary in Nebraska $13.89 $28,900 # 35
Customer Service Representative Salary in Tennessee $13.65 $28,390 # 36
Customer Service Representative Salary in Mississippi $13.52 $28,120 # 37
Customer Service Representative Salary in Utah $13.45 $27,980 # 38
Customer Service Representative Salary in South Carolina $13.49 $28,050 # 39
Customer Service Representative Salary in Oklahoma $13.41 $27,890 # 40
Customer Service Representative Salary in Wyoming $13.60 $28,300 # 41
Customer Service Representative Salary in Florida $13.47 $28,020 # 42
Customer Service Representative Salary in Kentucky $13.53 $28,140 # 43
Customer Service Representative Salary in Alabama $13.48 $28,030 # 44
Customer Service Representative Salary in Montana $13.36 $27,780 # 45
Customer Service Representative Salary in Arkansas $13.30 $27,660 # 46
Customer Service Representative Salary in New Mexico $13.53 $28,140 # 47
Customer Service Representative Salary in Louisiana $12.83 $26,690 # 48
Customer Service Representative Salary in Idaho $12.71 $26,430 # 49
Customer Service Representative Salary in West Virginia $11.91 $24,770 # 50
Customer Service Representative Salary in South Dakota $12.81 $26,640 # 51
Source: U.S. Department of Labor Bureau of Labor Statistics

How to Become a Customer Service Representative

Interested in becoming a customer service representative? Here are your next steps.

  1. Take the Sokanu Career Test

    Would you make a good customer service representative? Sokanu's free assessment reveals how compatible you are with a career across 5 dimensions!

    Take the free career test
  2. Get the Education

    A high school education is required to be a Customer Service Representative.

  3. Get Hired

      Loading jobs...

    View all jobs →

    Would you like to post jobs on this career? Find the best candidates using Sokanu's new psychometric job platform. Visit employers.sokanu.com today.