Postal service workers sell postal products, and collect, sort, and deliver mail. They include such positions as clerks and mail sorters, mail carriers, processors, and processing machine operators.
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Postal service workers typically do the following:
Postal service workers receive and process mail for delivery to homes, businesses, and post office boxes. Workers are classified based on the type of work they perform.
Mail carriers deliver mail to homes and businesses in cities, towns, and rural areas. Most travel established routes, delivering and collecting mail. They cover their routes on foot, by vehicle, or by a combination of both. Some mail carriers collect money for postage due and COD (cash-on-delivery). Others, particularly in rural areas, sell postal products such as stamps and money orders. All carriers, however, must be able to answer customers’ questions about postal regulations and services.
Postal service clerks sell stamps, money orders, postal stationary, mailing envelopes, and boxes in post offices throughout the country. These workers register, certify, and insure mail, calculate and collect postage, and answer questions about other postal matters.
Postal service mail sorters, processors, and processing machine operators prepare incoming and outgoing mail for distribution at post offices and mail processing centres. They load and unload postal trucks and move mail around mail processing centres. They also operate, and occasionally adjust and repair, mail processing, sorting, and cancelling machinery.
Most career postal service workers work full time. However, overtime may be required for workers, particularly during the holiday season.