What does an Amusement Attendant do?

What is an Amusement Attendant?

An amusement attendant is responsible for the operation of rides, maintenance and safety inspection of rides at theme parks and attractions. It is a popular choice as a seasonal or part-time job. Attendants can work together or alone to operate a ride, but will interact with people of all ages who attend the attraction or ride. They may also run booths, which range from selling concessions to managing small games and prizes.

What does an Amusement Attendant do?

The duties of an amusement attendant will vary depending upon the type of ride, attraction or booth. Some attendants are trained to work at only one location for the entire shift, while others may be trained to work at several or all locations at the park.

Some general duties that an attendant has are:

  • Selling food and drinks to customers
  • Handling money
  • Selling and handing out tickets or coins
  • Operating game booths, including setup and prize distribution
  • Cleaning equipment, rides, booths, or grounds
  • Answering any questions that people may have regarding rules, prices, times, etc.
  • Directing people to attractions upon request
  • Monitoring and admit people to rides, usually by collecting tickets or money
  • Managing lines of attractions
  • Informing riders of any rules, safety regulations, or prohibited items on the ride
  • Insuring that all riders of an attraction are safe and are complying to park rules
  • Fastening or providing riders with safety equipment, as well as providing - instructions for safety devices
  • Dealing and removing unruly riders and attraction goers
  • Keeping a record of attendees, sales
  • Making notes of needed maintenance
  • Being prepared for an emergency evacuation and be prepared to inform others about it
  • Working collaboratively with other staff to operate rides or sell at booths
  • Training new employees on the operations of the park and rides

Attendants may also use the following tools and equipment:

  • Ticket punches
  • Cash registers
  • Sporting equipment
  • Loudspeakers or microphones
  • Telephones
  • First-Aid supplies

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How to become an Amusement Attendant

Attendants must be comfortable with interacting with strangers. A clear speaking voice is required for patrons who may be inattentive or hard of hearing. In addition, an attendant must have excellent hearing skills to pick up the speech of different people that may be arriving from different parts of the country or even the world. There is a lot of customer interaction, and an attendant must be able to deal with an unruly patron should the situation arise. Sometimes attendants will operate a booth or ride together, and cooperation is needed in order to run the operation smoothly. Attendants should be able to handle stress well as amusement parks tend to get busy, especially during vacation times.

They must be able to stand for long periods of time and will often interact with customers. An energetic and outgoing person is usually the best for this job. Occasionally attendants may be asked to carry heavy objects such as sporting equipment, or perform physical activities to operate rides or handle materials. Walking may be required for travelling between locations on the job. There is a lot of sound and noise, which may be distracting, and attendants usually have to stay outside for long periods of time. There are irregular office hours and weekend work.

There are no specific guidelines for this position. Typically, a high school diploma or equivalent is enough to become an amusement attendant. Most of the required skills will be learned in job training, usually provided by another employee.

However, there are opportunities for special interests at certain theme parks. Some courses that may be useful to take include business, hospitality, theater arts, and photography. Most of these courses can be taken at local junior or four-year colleges, as well as at local community centers.

What is the workplace of an Amusement Attendant like?

Amusement attendants are found at major theme parks around the country, such as Six Flags, Disneyland, Disneyworld, Legoland, Orlando Studios, Seaworld. They are also found at recreational facilities such as ski resorts or water parks.

These places are usually packed with patrons, making for a very busy workplace. There is also a lot of staff to accommodate for patrons and their special needs, as well as directing and managing large crowds.