A career as a computer repair technician can be very rewarding, and requires someone with the following traits:
A Logical Mindset
- Computers are logical devices, and critical thinking skills are necessary to make appropriate decisions on how to solve a particular computer problem.
- Continually learn how things work. Computer technicians usually like what they do and have a passionate interest in computer technology. Given the continually changing nature of computers and technology, new technologies emerge and require continual learning.
- Diagnosing and repairing computer problems can be a time-consuming process.
- The technician must have the ability to explain to the end user what the problem is, the solution, and how to prevent problems in the future without the use of too much technical jargon that will confuse the user.
A Positive Attitude
- Someone who has computer problems may have attempted to solve the situation on their own to no avail. They may become angry and frustrated. A positive attitude is a necessity when dealing with people.
To be a computer repair technician requires at least a high school diploma. However, many technicians have a two-year associates degree from an accredited college, or a diploma from a technical institute. To work in many shops or organizations, a technician will also require an A+ certification.
The A+ certification is an internationally accepted, vendor neutral, certificate awarded by the Computer Technology Industry Association or CompTIA. Having an A+ certification shows that the computer repair technician has competency in troubleshooting, preventative maintenance, installation, networking, and security aspects of the computers they service.
There are two exams that require passing before a technician can become A+ certified. There is the essentials exam (220-701) and the practical applications exam (220-702). The essentials exam covers basic material expected of an entry level IT professional with 500 hours of field or laboratory training. The second exam utilizes a more interactive approach to demonstrate competency focused on scenarios where the technician proposes the correct solution. The tests are multiple choice and they are adaptive. CompTIA requires that the A+ certification be renewed every three years.
Education and certification are important, but in many cases previous work experience is necessary in order to land employment in the field. Many organizations that hire technicians expect them to have some level of hands on work experience in addition to certification and education. One way of getting relevant work experience is by becoming a volunteer and offering technical services to a non-profit organization. This will enable the technician to hone his/her skills and gain valuable work references for potential employers.
What are Computer Repair Technicians like?
Based on our pool of users, computer repair technicians tend to be predominately investigative people.
Take our career test to see what career interest category best describes you.
Computer Repair Technicians by Strongest Interest Archetype
Based on sample of 707 Sokanu users
Are Computer Repair Technicians happy?
Computer repair technicians rank
as moderately happy among
careers. Overall they rank in the 61st percentile of careers for satisfaction scores.
Computer Repair Technician Career Satisfaction by Dimension
Percentile among all careers
Education History of Computer Repair Technicians
The most common degree held by computer repair technicians is Computer Science.
5% of computer repair technicians had a degree in computer science before becoming computer repair technicians. That is over 2 times the average across all careers.
Business Management And Administration graduates are the second most common among computer repair technicians, representing 3% of computer repair technicians in the Sokanu user base, which is 0.5 times the average.
Computer Repair Technician Education History
This table shows which degrees people earn before becoming a Computer Repair Technician, compared to how often those degrees are obtained by people who earn at least one post secondary degree.