What is a Health Services Manager?

Also known as: Health Service Manager, Health and Social Service Manager, Medical and Health Services Manager, Healthcare Administrator, Healthcare Manager.

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They might manage an entire facility, specialize in managing a specific clinical area or department, or manage a medical practice for a group of physicians. Most work in office settings in healthcare facilities, including hospitals, nursing homes, and group medical practices.

What does a Health Services Manager do?

Health services managers typically:

  • Work to improve efficiency and quality in delivering healthcare services
  • Keep up to date on new laws and regulations so the facility complies with them
  • Supervise assistant administrators in facilities that are large enough to need them
  • Manage finances of the facility, such as patient fees and billing
  • Create work schedules
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

In group medical practices, managers work closely with physicians, nurses, laboratory technicians, and other healthcare employees.

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What is the workplace of a Health Services Manager like?

Medical and health services managers held about 303,000 jobs in 2010. Most work in offices in healthcare facilities, including hospitals and nursing homes, and group medical practices. Most work full time. Because their services are sometimes needed in emergencies or at facilities that are always open, some work may be required during evenings, on weekends, or overnight.

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