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Also known as: HR Manager.
A human resources manager is someone who oversees and manages a company's human resources department. In some companies the human resources department can be quite large with numerous employees, while other smaller companies may only have one human resources manager to handle all aspects of the department. These managers address the needs and issues of the employees, from hiring and firing, to payroll and dispute management.
Depending on the size of the company, the human resources manager could serve a variety of functions. The human resources department generally handles the recruiting, screening, and hiring process for all new employees. This department also helps new employees set up their payroll and explain the benefits available to the new employee. Human resources will also inform current employees of any updates or changes to their payroll or benefits, deal with disputes or harassment claims, develop policies for employee services, handle bonuses and raises, and take care of general employee welfare.
Most importantly, a human resources manager must be available to answer the questions and needs of the employees in the company. Employees may come in with any manner of issues and claims, and the manager must handle these complaints with professionalism while respecting and having a firm understanding of the employees and the company's rights. Human resources can never favour one employee over another; they must see that all employees of their company follow the guidelines that have been set out for them.
Employee morale is of vital importance to the human resources manager, therefore practices need to be implemented that create and help to foster high employee morale within the company. Managers will often conduct surveys to see which areas of the company can be improved upon, and then they must figure out which suggestions to implement and how.
Human resources managers typically work in an office setting with a typical nine to five work week. The workload will vary depending on when the fiscal year ends or if there are any major upheavals or changes within the company.
A human resources manager will also have to expect a certain amount of interruptions in their day. Employees may come to them with issues that require immediate attention, and the manager will have to address these problems as they arise. The manager may also be called in to update the company executives when policies change.
Most companies now require at least a bachelor’s degree from an accredited university in order to become a manager in human resources. While many two-year programs do exist, a prospective employee interested in a management position in this field would do well to invest in a four-year education to have the best prospects for advancement. Many human resources managers also continue their education throughout their career by earning certificates and additional degrees in the specific aspects of their field. A manager in human resources will also typically have several years of experience within the human resources field before being promoted to manager.
HR managers interact with every level within the organization, from the executive-level decision makers to department managers and production staff. Therefore, their qualifications are broad and encompassing, able to justify budget allocations as easily as they monitor workplace investigations and resolve conflict among the workforce.
To find out what the working life of a HR Manager is really like we interviewed Marie Denton, HR Manager at a leading investment bank. Hear what skills, experience and qualifications she thinks you need to be successful in this challenging role.
I am Jeff Carswell, the Human Resources Manager onboard Freedom of the Seas. I was invited to share my experiences as part of the “A Day in the Life” blog series. Here is a recent day in my life.
Core competencies HR managers have are solid communication skills and decision-making capabilities based on analytical skills and critical thought processes.
As of 2012, HR managers working in the northeastern and mid-Atlantic states reported the highest average salaries in the country, while the lowest-paying states were concentrated in the southeast and the Midwest.
Human resources managers supervise hiring and take care of employee services, such as benefits. They also coordinate their work with top management and help with employee conflict resolution.