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An office manager is someone who is responsible for organizing all of the administrative activities that facilitate the smooth running of an office. They must be skilled at supervising other employees in a fair, consistent manner. A manager's duties may also include hiring and firing employees, as well as resolving disputes or any other issues that may come up among employees.
Duties for office managers vary according to the size of the employing organization, so it could mean organizing, planning and overseeing a large pool of administrative assistants, or working with one or two people in a smaller office. Regardless of the size of the organization, an office manager must be able to motivate and encourage employees to increase both productivity and work quality.
Responsibilities typically include:
Skills and Requirements Needed:
Typically, any organization with more than a few members of staff may employ an office manager. Employers include hospitals, universities, financial institutions, local authorities. government, charities, small businesses, retailers, manufacturers, major companies, and media firms.
In most places, a certificate or an associate's degree is usually required, with a bachelor's degree preferred by some employers. This career is open to graduates from all degree disciplines. Previous office-based clerical, secretarial or commercial work experience is essential (some employers may expect at least two years). Relevant experience can be gained through temporary agency work, which may in turn lead to permanent office work.
Office managers must show management skills, familiarity with an office environment, and a strong understanding of how business works. Previous experience with ordering supplies, customer service, facilities maintenance & management, and purchasing, will be crucial to landing the job.
Note: Larger organizations may have many layers of office management. Further education, such as a degree in business administration, may help an individual advance.
The office manager plans, organizes, directs and controls the activities of his sub-ordinates in the organization. He brings the human resource or human talent of a firm into combination with non-human resources viz. money, materials and machine.
Office managers, also called administrative service managers, are business professionals who are responsible for a diverse set of administrative tasks. Whether calculating payroll or hiring new employees, office managers must perform their duties with decisiveness and accuracy for a business to perform well.
An office manager worth their salary has superb communication skills and remains in contact with each and every organizational member. While certain employees and departments may seldom interact with one another, a good office manager deals with all of them.