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$52k $52k
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1466k 1466k
Employment
8.3% 8.3%
Growth
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Education

What is an Office Manager?

Also known as: Administrative Services Manager, Office Administrator, Office Supervisor, Office Coordinator, Administrative Supervisor.

An office manager is someone who is responsible for organizing all of the administrative activities that facilitate the smooth running of an office. They must be skilled at supervising other employees in a fair, consistent manner. A manager's duties may also include hiring and firing employees, as well as resolving disputes or any other issues that may come up among employees.

How to Become an Office Manager

Interested in becoming an office manager? Here are your next steps.

  1. Take the Sokanu Career Test

    Would you make a good office manager? Sokanu's free assessment reveals how compatible you are with a career across 5 dimensions!

    Take the free career test
  2. Get the Education

    • Delaware Technical Community College-Terry | Dover, DE
      Offers: Associates
    • Delaware Technical Community College-Stanton/Wilmington | Wilmington, DE
      Offers: Certificate, Associates
    • Delaware State University | Dover, DE
      Offers: Bachelors
    • University of Delaware | Newark, DE
      Offers: Bachelors
    • Goldey-Beacom College | Wilmington, DE
      Offers: Certificate, Associates, Bachelors
  3. Get Hired

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    Would you like to post jobs on this career? Find the best candidates using Sokanu's new psychometric job platform. Visit employers.sokanu.com today.

What does an Office Manager do?

Duties for office managers vary according to the size of the employing organization, so it could mean organizing, planning and overseeing a large pool of administrative assistants, or working with one or two people in a smaller office. Regardless of the size of the organization, an office manager must be able to motivate and encourage employees to increase both productivity and work quality.

Responsibilities typically include:

  • organizing meetings and arranging appointments
  • typing, and dealing with correspondence, complaints and queries
  • booking transport and accommodation
  • ordering stationery and furniture
  • preparing letters, presentations and reports
  • supervising and monitoring the work of secretarial, clerical and administrative staff
  • managing office budgets
  • liaising with staff, suppliers and clients
  • implementing and maintaining procedures/office administrative systems
  • delegating tasks to junior employees
  • organizing induction programmes for new employees
  • ensuring that health and safety policies are up to date
  • using a range of software packages
  • handling staff recruitment and appraisals
  • attending meetings with senior management
  • keeping personnel records

Skills and Requirements Needed:

  • Communication Skills: Office managers collaborate with co-workers, management, direct reports and in some cases customers. They need to be able to listen and communicate effectively.
  • Attention to Detail: From ordering office supplies to complying with OSHA standards, making sure every detail is right is crucial to an office manager's work.
  • Leadership Skills: Office managers are in charge of the support staff. They need to motivate, discipline and resolve conflicts on a regular basis.
  • Analytical Skills: How can the company save money? Are we getting the most out of our resources? Office managers need to find inefficiencies and cost-savings as part of their day-to-day job.

Find your perfect career

Would you make a good office manager? Sokanu's free assessment reveals how compatible you are with a career across 5 dimensions!

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What is the workplace of an Office Manager like?

Typically, any organization with more than a few members of staff may employ an office manager. Employers include hospitals, universities, financial institutions, local authorities. government, charities, small businesses, retailers, manufacturers, major companies, and media firms.

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Further Reading

  • What are the Qualities of a Good Office manager? www.preservearticles.com

    The office manager plans, organizes, directs and controls the activities of his sub-ordinates in the organization. He brings the human resource or human talent of a firm into combination with non-human resources viz. money, materials and machine.

  • Office Manager Duties and Responsibilities study.com

    Office managers, also called administrative service managers, are business professionals who are responsible for a diverse set of administrative tasks. Whether calculating payroll or hiring new employees, office managers must perform their duties with decisiveness and accuracy for a business to perform well.

  • Tasks and Traits of a Successful Office Manager www.allbusiness.com

    An office manager worth their salary has superb communication skills and remains in contact with each and every organizational member. While certain employees and departments may seldom interact with one another, a good office manager deals with all of them.

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How to Become an Office Manager

Interested in becoming an office manager? Here are your next steps.

  1. Take the Sokanu Career Test

    Would you make a good office manager? Sokanu's free assessment reveals how compatible you are with a career across 5 dimensions!

    Take the free career test
  2. Get the Education

    • Delaware Technical Community College-Terry | Dover, DE
      Offers: Associates
    • Delaware Technical Community College-Stanton/Wilmington | Wilmington, DE
      Offers: Certificate, Associates
    • Delaware State University | Dover, DE
      Offers: Bachelors
    • University of Delaware | Newark, DE
      Offers: Bachelors
    • Goldey-Beacom College | Wilmington, DE
      Offers: Certificate, Associates, Bachelors
  3. Get Hired

      Loading jobs...

    View all jobs →

    Would you like to post jobs on this career? Find the best candidates using Sokanu's new psychometric job platform. Visit employers.sokanu.com today.